Shipping, Duties & Returns
All books are shipped from Norway. They are sold free of Norwegian VAT and clearly declared as printed books in the shipment documentation.
Shipping costs are included in the purchase price. Please note, however, that local VAT, customs duties or import fees in the destination country are the responsibility of the recipient. Any such charges are set by local authorities and are beyond our control.
Once your parcel has been dispatched, you will receive tracking details.
If a shipment is delayed, lost or arrives damaged, please contact us as soon as possible. We will assist in resolving the matter with the carrier. Should your book arrive visibly damaged, we ask that you notify us within a few days of receipt and include photographs of both the packaging and the book itself, so that we can assess the situation properly.
Due to the size, weight and international shipping costs of this publication, we are unfortunately not able to accept returns or offer refunds once an order has been dispatched, except in cases of damage or delivery failure. We therefore encourage you to review the information and images on the website carefully before placing your order.
We aim to be transparent about how we handle shipping and delivery, and by placing your order you accept these terms.